Privacy Policy

Last updated: 1 January 2026

UK Resort Nest Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who We Are

UK Resort Nest Ltd is registered in England and Wales under company number 06234817. Our registered address is 48 Grosvenor Square, Mayfair, London W1K 2HP. We are the data controller of your personal data. For data protection enquiries, please contact us at supp@ukresortnest.com.

2. Information We Collect

We may collect and process the following personal data:

• Identity data: first name, last name, title
• Contact data: email address, telephone number, postal address
• Usage data: information about how you use our website
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system and platform
• Communication data: preferences in receiving communications from us and our third parties, and your communication preferences

3. How We Collect Your Data

We collect data in the following ways:

• When you fill in forms on our website, including the contact form
• When you correspond with us by email, telephone or otherwise
• Automatically, as you navigate through our site, using cookies and similar technologies

4. How We Use Your Data

We use the information we hold about you in the following ways:

• To respond to your enquiries and provide information requested
• To administer and improve our website and services
• To comply with our legal and regulatory obligations
• To send you information about our hotel, events and services where you have consented to receive such communications

5. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Consent: where you have given clear consent to process your data for a specific purpose
• Contractual necessity: where processing is necessary to fulfil a contract with you
• Legitimate interests: where it is necessary for our legitimate business interests, and those interests are not overridden by your rights
• Legal obligation: where processing is necessary for compliance with a legal obligation

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting or reporting requirements. Generally, we retain contact enquiry data for 3 years.

7. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated decision-making

To exercise any of these rights, please contact us at supp@ukresortnest.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Cookies

Our website uses cookies. For detailed information about the cookies we use, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.

11. Contact and Complaints

For privacy-related queries, contact us at supp@ukresortnest.com. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country of residence.